eFashion Paris is a wholesale platform exclusively for fashion professionals. To access our catalogue and view prices, you must create a business account and provide your company registration number (SIRET/SIREN in France or the equivalent for businesses abroad). You may also be asked to provide proof of business activity.
Private individuals cannot place orders on our platform.

We accept payments by bank card, American Express and bank transfer.
You can also pay in 3 or 4 instalments with Scalapay, subject to eligibility. Additional fees apply and are displayed before you confirm your order.

After an order is placed, suppliers have 48 hours to prepare the parcel and hand it over to the carrier.
Delivery times vary depending on the destination and the shipping method selected. In the best-case scenario, orders can be delivered within mainland France within 24 hours of dispatch.
You can choose delivery arranged by eFashion Paris through its carrier partners or arrange your own transport. For deliveries arranged by eFashion Paris, you can track your parcels from your customer account.

Minimum order amounts are set by each supplier. They are generally €50 or €100. If you order from several suppliers, each minimum applies separately.

Items listed on eFashion Paris are available subject to the wholesalers’ stock levels. If an item becomes unavailable after you place your order, we will notify you by email. You can then request a refund for the unavailable items or replace them with items of equivalent value from the same wholesaler.

Once your order has been dispatched, the tracking number will be available in the “My Orders” section of your customer account. Click it to go to the carrier’s website and track your parcel in real time.

A return of an item without defects may be accepted as an exception, subject to approval by eFashion Paris and the wholesaler. You must email your request to service@efashion-paris.com within 7 calendar days of receiving your order.
Items must be new, unworn and returned with their original tags and packaging. Return shipping costs are not covered by eFashion.

Yes. We work with HiPay and use 3-D Secure authentication. Your banking details are encrypted using SSL technology and are never transmitted in plain text on the website. HiPay is authorised by the ACPR.

Contact us at service@efashion-paris.com within 7 calendar days of receipt, including photos of the affected items. Our team will propose a solution within 48 business hours.

Yes. Tick the “My business is being set up” box when registering to receive temporary access to catalogues and prices for 7 days. Once you receive your Kbis company registration document, email it to service@efashion-paris.com to activate your account.