Terms & Conditions | EFashion Paris B2B Marketplace Policies

General Terms and Conditions of Use and Sale

1. Purpose of the efashion-paris.com Website

Easy Line works with fashion professionals and aims to bring together wholesalers (hereinafter, the "Wholesalers-Sellers") and ready-to-wear retailers (hereinafter, the "Retailers-Buyers").

Through its website www.efashion-paris.com (hereinafter, the "Site"), Easy Line offers:

to Wholesalers-Sellers of men's, women's, and children's ready-to-wear, leather goods, footwear, and fashion accessories, who have previously signed an intermediation contract with Easy Line, the possibility to display and sell their items on the Site (hereinafter, the "Items");
to Retailers-Buyers who have previously created a buyer account on the Site, the possibility to purchase directly on the Site the Items offered by the Wholesalers-Sellers.

It is expressly recalled that Easy Line acts solely as an intermediary and is in no way a reseller of the Items, and does not become, at any time, the owner of the Items.

2. Purpose and Scope of Application

These General Terms and Conditions of Use and Sale aim to inform Retailers-Buyers of the terms and conditions under which Wholesalers-Sellers proceed with the sale of Items on the Site and the delivery of ordered Items (hereinafter, the "General Conditions").

Any professional wholesaler wishing to sell their Items on the Site must first contact Easy Line. Indeed, these General Conditions are not intended to govern the relationship between Easy Line and the Wholesalers-Sellers.

The General Conditions apply, without restriction or reserve, to all sales of Items offered on the Site.

Consequently, the fact that a Retailer-Buyer orders an Item offered for sale on the Site implies full and complete acceptance of the General Conditions, which the Retailer-Buyer acknowledges having read prior to placing their order.

The term user designates any person browsing the Site, whether they are Retailers-Buyers, Wholesalers-Sellers, or any other internet user visiting the publicly accessible pages of the Site (hereinafter, "Users").

3. Purchase of Items on the Site

Access to the buyer account is exclusively reserved for fashion/home/lifestyle professionals legally capable of entering into contracts under French law.

Opening an account is free of charge and carries no obligation to purchase on the Site.

Easy Line reserves the right to refuse any person who does not meet the admission criteria.

3.1. Registration of Retailer-Buyers on the Site

To access the functionalities of the Site, the Retailer-Buyer must register on the Site via the "Become a buyer" icon located at the top right of the Site's homepage.

A registration form will appear on which the Retailer-Buyer must provide the following information:

Company name
Valid intra-community VAT number on VIES or valid SIRET number on Avis Situation Sirene
KBIS (Company registration certificate)
Email
Password
First and last name of the primary contact
Delivery and billing address
Sectors of activity
Telephone number

Once the registration request has been submitted, Easy Line verifies the compliance of the information provided and either approves or rejects the registration request. Easy Line may potentially contact the Retailer-Buyer who submitted a registration request to ask for additional information if necessary.

If the Retailer-Buyer does not meet the admission criteria, they will be informed that their registration request has been rejected and will be provided with the reasons.

Otherwise, an account activation confirmation will be sent to the Retailer-Buyer via the provided email address. This email summarizes their email address (login) as well as their password so that the Retailer-Buyer can log into their account subsequently.

The registered Retailer-Buyer is the only person authorized to use their account using the username and password created during their registration on the Site.

This information, for which the Retailer-Buyer remains responsible, will be required at each session login and must under no circumstances be shared by the Retailer-Buyer with a third party or used by a third party.

The Retailer-Buyer agrees not to use any accounts other than the account initially created by them, whether under their own identity or that of a third party, and agrees not to provide fictitious or incorrect details or information. They also agree to inform Easy Line of any fraudulent use of their account by a third party as soon as they become aware of it.

3.2. Account Management and Use by the Retailer-Buyer

Once registered on the Site, each Retailer-Buyer has access to a private space allowing them to:

consult and modify information concerning them or concerning orders placed on the Site via the "my account" tab;
proceed with online purchases via the "my cart" tab.

3.3. Placing an Order on the Site

The procedure for placing orders on the Site involves the following steps:

The Retailer-Buyer selects one or more Items on the Site by clicking on the "Add to cart" icon; the selected Item is then added to the shopping cart;
A confirmation window allows the Retailer-Buyer to determine the quantity of Items they wish to purchase from each Wholesaler-Seller; they can then choose to continue shopping or to finalize their order;
The Retailer-Buyer enters the delivery and billing address and selects a delivery method;
The Retailer-Buyer views the information entered and the summary of their order, validates the order, and declares acceptance of the General Conditions by clicking on the "I have read and accepted the General Conditions" box;
The Retailer-Buyer finalizes their order by entering the required information according to the selected payment method;
By clicking on the "Validate order" icon, the Retailer-Buyer proceeds to the final validation of the order;
Upon final validation of the order, Easy Line will send a summary of the order to the Retailer-Buyer by email. The details of the order will also be viewable on the Site under the "My Account" section.

3.3.1. Availability of Items

The offers presented on the Site are valid as long as they are visible on the Site and within the limit of available stocks. The indications regarding the availability of Items come from the Wholesalers-Sellers.

Easy Line cannot be held responsible in the event of unavailability of the ordered Items. In the event of unavailability of the ordered Items after the order has been placed:

The Retailer-Buyer will be informed as soon as possible by email;
The Retailer-Buyer will have the choice to request:
- a refund of the sums corresponding to the amount of the unavailable Item;
- the replacement of items equivalent to the amount of the stock shortages (from the same Wholesaler-Seller). It will be impossible to replace items from another Wholesaler-Seller.

3.3.2. Delivery

Delivery can only take place once the order has been validated by the Retailer-Buyer and the payment has been successfully received by Easy Line in its capacity as an intermediary.

The Site offers three delivery methods:

Easy Line organizes transport with its partners (UPS, DPD, Colissimo, OCX, GPX). The Retailer-Buyer pays the transport costs and can track the delivery from their account space.
The Retailer-Buyer organizes the transport. They are responsible for it and pay the chosen carrier.
The Retailer-Buyer collects their merchandise from the Wholesaler-Seller. A proof of collection must be filled out and signed.

Easy Line shall under no circumstances be held responsible for delivery delays or disputes with carriers.

3.3.3. Claim for defective goods / return

Any claim relating to an apparent defect, an incorrect reference, size, colour or quantity must be submitted to Easy Line by email at service@efashion-paris.com within 7 calendar days following delivery of the order.

In order for the claim to be processed, the Buyer must provide the following information:

the order number (#4XXXXX);
the Wholesaler(s) concerned;
the reference(s) concerned, together with the relevant sizes, colours and quantities;
a precise description of the defect or discrepancy identified;
one or more photographs clearly showing the defect or discrepancy.

Any incomplete claim may be subject to a request for additional information before it can be processed.

After the claim has been reviewed, and subject to acknowledgement of the defect by the Wholesaler, the Buyer will be informed of the return procedure for the goods concerned. Where the return is accepted due to a defect attributable to the Wholesaler, the return shipping costs for the goods concerned will be covered in accordance with the arrangements communicated by Easy Line, in particular by providing the Buyer with a return shipping label.

Upon receipt of the returned goods, they may be inspected in order to verify the existence and nature of the reported defect.

Where the claim is confirmed, the Buyer, the Wholesaler and Easy Line shall agree on the appropriate solution depending on the nature of the defect and the circumstances of the claim. Such solution may include:

a refund;
an exchange;
a credit note;
or any other solution agreed between the parties.

The provisions of this article relating to the time limit for reporting apparent defects shall not prevent the professional Buyer from exercising any rights available under the applicable statutory warranties.

3.3.4. Return of non-defective goods

Professional Buyers do not benefit from the statutory right of withdrawal applicable to consumers. Easy Line may nevertheless agree, on a commercial basis, to the return of an item that is not defective, subject to compliance with the conditions set out below.

The return request must be submitted to Easy Line by email at service@efashion-paris.com within 7 calendar days following receipt of the order.

The return is subject to the prior approval of Easy Line and the Wholesaler concerned. If approved, the Buyer must dispatch the item(s) concerned within a maximum of 72 business hours from confirmation of the return request by Easy Line.

For the return to be accepted, the following conditions must be met:

the item must be new, unworn, unwashed, undamaged and suitable for resale;
the item must be returned with its original packaging, labels and any accessories;
where an item is sold as part of a pack, the entire pack must be returned;
the parcel must be properly protected to prevent any damage during transport;
all return shipping costs shall be borne entirely by the Buyer.

The return address and, where applicable, the shipping instructions will be communicated to the Buyer by email once the return request has been approved.

The initial delivery costs for the order will not be refunded in the case of a return of non-defective goods.

Upon receipt of the parcel, the Wholesaler will verify that the return complies with the conditions set out in this article. Any returned item that does not comply with these conditions may be refused and returned to the Buyer at the Buyer’s expense.

Where the return is accepted, the Buyer, the Wholesaler and Easy Line shall agree on the appropriate solution. Such solution may include:

a refund;
an exchange;
a credit note;
or any other solution agreed between the parties.

Easy Line does not charge any processing or restocking fees for the return of non-defective goods.

In the event of a refund, it will be processed as soon as reasonably possible after receipt and inspection of the returned goods.

3.3.5. Prices of Items

Prices are indicated in euros, excluding taxes and delivery costs. The prices appearing on the Item description sheet prevail over any other prices. Prices are non-negotiable.

3.3.6. Terms of Payment

Accepted methods: credit card, American Express, bank transfer.

Easy Line uses a secure payment tool and never has access to the banking information of Retailers-Buyers.

3.3.6.1. OPTION TO PAY IN 3 OR 4 INSTALMENTS VIA SCALAPAY

Certain orders placed on the Site may be paid using a payment solution in three (3) or four (4) instalments provided by the third-party payment service provider Scalapay. This payment solution is exclusively available to professional Retailer-Buyers acting in the course of their business activity and meeting the eligibility criteria independently determined by Scalapay.

The acceptance or refusal of an instalment payment is exclusively determined by Scalapay. Easy Line does not participate in the assessment of the application, the acceptance or refusal decision, or any suspension or restriction measures implemented by Scalapay.

Administration and technical processing fees:
The Retailer-Buyer expressly acknowledges and accepts that the use of the Scalapay instalment payment solution gives rise to specific fees charged by Easy Line. These fees are intended, in particular, to cover administrative and technical costs associated with making this payment method available on the Site.

For payment in three (3) instalments, the administration fee is set at 3.5% of the total order amount.
For payment in four (4) instalments, additional fees may apply in addition to the above administration fee. The total amount of fees applicable to payment in four instalments shall be communicated to the Retailer-Buyer before final confirmation of the order.
In all cases, the exact amount of the fees associated with the selected payment method shall be displayed clearly and separately before final confirmation of the order by the Retailer-Buyer.

Non-refundable nature of the fees:
Except where otherwise required by mandatory provisions of law applicable to transactions between professionals:

The administration fees and, where applicable, the additional fees related to instalment payment shall be definitively retained by Easy Line and shall remain non-refundable once the payment has been accepted by Scalapay and the order has been confirmed on the Site.
These fees shall remain payable in the event of cancellation of the order after confirmation, transport disputes, claims, or exercise of any right to return Articles, whether with or without defects, under the conditions set out in these General Terms and Conditions.

However, fees related to instalment payment shall not be charged or payable by the Retailer-Buyer in the following cases:

In the event of a technical payment failure occurring before confirmation of the order;
In the event that Scalapay refuses the instalment payment at the time the order is placed.

Instalment payment terms and independence of obligations:
The Retailer-Buyer acknowledges that the payment schedule, debit arrangements, accepted payment methods, and any consequences arising from late or failed payments are governed by Scalapay’s own contractual terms.

By choosing payment in three (3) or four (4) instalments via Scalapay, the Retailer-Buyer acknowledges having read and accepted the terms applicable to the payment service provided by Scalapay.

Easy Line makes this payment method available on the Site but does not manage the instalment schedule or the debits carried out by Scalapay. Any request relating to the payment schedule, a debit, a refusal of payment, or the management of the instalment payment must be addressed directly to Scalapay.